balanced scorecard case study hotel

22.08.2007 -
24.10.2014 -
03.06.2014 -
The Balanced Scorecard Hall of Fame for Executing Strategy™, administered by Balanced. Scorecard Collaborative ..... One study of 42. Hilton hotels conducted during the years 1996 to. 2000 showed that a 5% increase in customer loyalty in a given year is associated with a 1.1% increase in annual revenues the following
21.03.2015 -
The balanced scorecard and strategic control: a hotel case study analysis. P. A. Phillips. Year of publication: 2007. Authors: Phillips, P. A.. Published in: The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 27.2007, 5/6, p. 731-746. Subject: Balanced Scorecard | Balanced
Corporate social responsibility and sustainability balanced scorecard: The case study of family-owned hotels ... To assess the performance of hotels, this study employs the balanced scorecard (BSC) which has become popular in the hotel industry as an attempt to develop a systematic tool for business management (Chen
The year of study was 2011, with Marketing managers' survey instruments that measure Balanced Score Card Dimension. ... [11]: Fried Andrea, (2010) “Performance measurement systems and their relation to strategic learning: A case study in a software-developing organization”, Critical Perspectives on Accounting, 21,
This can be proved by the successful documented experience with the Balanced Scorecard implementation and use of Hilton Hotels and Marriott franchisee White Lodging Services, both worldwide recognized hotelier brands (McPhail et al, 2007). Case Study - White Lodging Services. White Lodging Services Corporations
DETERMINING COMPANY STRATEGY USING BALANCED SCORECARD. FRAMEWORK; CASE STUDY HTS HOTEL. Indra Nugraha and Nur Budi Mulyono. School of Business and Management. Institut Teknologi Bandung, Indonesia Abstract. Nowadays, hotel is a primary need for travelers

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